Just Pay The Shipping Fee

Dear Valued Customers,

Thank you for choosing Okera Shop as your preferred online shopping destination. Ensuring your satisfaction and providing a smooth shipping experience is our top priority. Please take a moment to review our comprehensive shipping policy:

1. Handling Time: Upon receiving your order, we meticulously process and prepare it for shipment within 1-3 business days. This includes rigorous quality checks, meticulous packaging, and the completion of all necessary documentation.

2. Shipping Methods and Rates: We offer one shipping options:

• Express - Free Shipping: Estimated delivery within 7-12 business days. Please note that delivery times may vary based on the destination and unforeseen circumstances.

3. Shipping Notifications: To keep you informed about your order's progress, we provide shipping confirmations, delivery updates, and transit information via SMS and/or email. Stay informed and in control throughout the shipping process.

4. Contact Information: Should you require any assistance or have inquiries regarding your order or the shipping process, our dedicated customer support team is readily available:

• Email: Support@okerashop.com

5. Shipping Delays: While our aim is prompt delivery, occasional delays may occur, especially during high-demand periods or unforeseen circumstances. Be assured that we take responsibility for delivering your order within a maximum of 30 days from the purchase date. Any delays beyond this timeframe will be communicated promptly, and we will work diligently towards a satisfactory resolution.

6. Order Tracking: Stay informed about your order status through our dedicated "Track Your Order" page on our website. Enter your order number and email address for real-time updates on your package's whereabouts.

At Okera Shop, your satisfaction is paramount. If you have further questions or need additional information, please feel free to contact us. We wish you a delightful and worry-free shopping experience with Okera Shop!

Sincerely,

Okera Shop
Customer Support Team

Try it for 30 days RISK-FREE. If you don't get the results you want in 30 days or less - we don't want your money!

Our 30-day Money Back Guarantee policy will make it right for you. Just contact our customer service team via email at Support@okerashop.com, and ask for a full refund.Buying items online can be a daunting task, so we want you to be aware of the absolute ZERO risk you run when you buy and try something from us. If you don't like it, we'll fix it.We have 24/7/365 online email support. Please contact us if you need help.

Please feel free to reach out to us during our operating hours, and we'll be happy to assist you with any questions, concerns, or assistance you may require. We value your feedback and are dedicated to providing exceptional customer support.

Operating Hours:

Monday - Friday: 9:00 AM - 6:00 PM (EST)

Saturday: 10:00 AM - 4:00 PM (EST)

Sunday: Closed

support@okerashop.com